Terms and Conditions - Mind & Motion Pilates Studio

General Studio Policies:

Mind & Motion is committed to providing a safe and supportive Wellness Space, free from discrimination or behaviour creating a hostile environment. We expect a respectful and pleasant atmosphere for all staff and members.

Classes are scheduled to be delivered on time as advertised; however, they are subject to change or cancellation without notice.

Please arrive at least 5 minutes before the class for the teacher's and other clients' consideration.

A minimum of two people is required for a class to proceed. If a class is canceled, you will be notified, and your session will be credited back to your account.

Bookings are to be made via text or email.

Mind & Motion is not responsible for the safekeeping of your belongings.

Mind & Motion reserves the right to refuse entry at any time and to direct clients to a particular class type for safety reasons.

Client Responsibilities:

It is your responsibility to check with your doctor or medical practitioner about your suitability for our classes and to obtain their written consent where necessary.

Please inform your teacher of any change in your medical condition as soon as you become aware of it.

Clients exercise at their own risk, and Mind & Motion is not liable for any injury, loss of property, or death resulting from attending our studio.

By booking into a class, you automatically agree to the above terms & conditions.

If you are aged 16 or under, get your parent or guardian’s permission before making a booking.

Cancellation Policy:

Class cancellations can be made up to 12 HOURS prior to your class start time.

Pricing:

All prices are quoted in New Zealand Dollars (NZD). Prices are subject to change without notice.

Mind & Motion reserves the right to bill the client for any additional bank fees incurred from disputed or failed transactions.

Term Class Pass:

Class Pass are valid for one term -12 weeks from the purchase date.

Concession extensions are only available upon sudden illness or injury, with a requested medical certificate.

Class Pass cannot be shared.

Suspensions: Available for breaks of greater than 2 weeks with 2 weeks' notice in person or by email.

Termination: Once signed up, a one term pass cannot be terminated. No refunds are available.

Gift Cards:

Gift Cards are redeemable for classes only and are not transferable or redeemable for cash.

Mind & Motion does not offer refunds, transfers, suspensions, or extensions on Gift Cards for any reason.

We accept no responsibility if a card is lost, stolen, or destroyed. Gift Cards may be purchased in the studio.